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Level 1. Message 1 of 4. HP Recommended. Product: HP Officejet Pro Operating System: Microsoft Windows 10 bit. Tags 2. Tags: HP Officejet Pro Accepted Solutions. Level Message 2 of 4. JackF54 Windows provides basic print drivers – enough to print with most printers regardless of brand. Short Version Download-Save-Install the Full Feature Software for your printer After the software is installed, Restart the computer and log in Printer Assistant shortcut icon named for your printer will be added to your Desktop.

Navigate to the folder in which you saved the software installation package likely Downloads Right-Click on the downloaded package and ” Run as Administrator ” to start the installation NOTE If you use the EasyStart method, select the Full Feature Software full driver when the option is presented.

Wireless isolation could be causing your printer to appear offline. Check with your router manufacturer for more information. The HP Smart app language uses the preferred language set in Windows. If you have multiple languages set, the app displays in the first language on the list. In the list of apps, find HP Smart, and then choose one of the following:.

Create a desktop shortcut: Click HP Smart , and then drag it to the desktop. Most wireless-capable printers manufactured in and later are supported by the HP Smart app. To find out if your printer is compatible, go to Mobile printing solutions for HP printers. Select registration option. Error: Javascript is disabled in this browser. This page requires Javascript. Modify your browser’s settings to allow Javascript to execute.

See your browser’s documentation for specific instructions. HP Customer Support. Select your model. How does HP install software and gather data? Need Windows 11 help? Set up your printer using the HP Smart app Add your printer to HP Smart and follow the guided setup to connect to your computer or mobile device. Place the printer and the computer or mobile device near the Wi-Fi router.

Open HP Smart. Restore Wi-Fi setup mode. Example of the HP Smart app home screen mobile, computer. Frequently asked questions FAQs Still have a question? Find additional answers and help. What are the requirements to set up a printer using the HP Smart app? Review connection and software version requirements for the HP Smart app. An HP printer that supports HP Smart A computer or mobile device connected to an active internet connection An established connection from your device to the printer – either over a network or with a USB cable A compatible mobile device or computer with internet access running the following operating system versions: Android 7.

Windows 11 version 21H2 and later Windows 10 version and later For Windows 10 version or earlier, download and install HP Easy Start from Why do I need to sign in or create an account to use HP Smart? Why can’t I connect my wireless printer or print over the network?

Why does HP Smart for Windows display in the wrong language? In Windows, click the Start menu. Which languages do the HP Smart app support? HP Smart is currently available in the following languages. Which printers are compatible with the HP Smart app? Select a location. Europe, Middle East, Africa. Disconnect the USB cable from the printer, if necessary. In the list of installed programs, click your HP printer name, and then click Uninstall or Yes.

Step 3: Reinstall the latest driver from the HP website After uninstalling the software, download and install the latest version of the full feature software. Step 4: Restart the computer and the printer Restart the computer and the printer after reinstalling the driver to finish setting up the software in Windows.

If you cannot open Printer Assistant, and the Connect a printer tool displays, connect the printer again, and then restart the printer and computer to complete the installation. This issue is for computers and network-connected printers upgraded to the most recent version of Windows.

After installing the full feature HP printer software, the Select a Printer window displays with two or more names for your printer when you open HP Printer Assistant software.

Printing functionality might be different depending on which name you select. Use the following workaround to remove all printer names from the Devices and Printers folder, and then set up the printer again. Step 1: Remove the printers from your list of devices Delete the printers from Windows before setting up your printer again.

Search Windows for devices , and then click Devices and Printers in the list of results. Right-click one of the icons for your printer, and then click Remove Device. Repeat this step for any other icons for your printer. Click Connect a new printer , and then follow the on-screen instructions to complete the printer setup. Step 3: Make sure the printer is set as default Confirm your printer is set as the default printer in Devices and Printers.

Return to the Devices and Printers window, and then make sure your printer is set as the default printer. If your printer icon does not include a green check mark, right-click the icon and set it as default. If you can open HP Printer Assistant , the issue is resolved. If you cannot open HP Printer Assistant , continue to the next step. Step 2: Uninstall the HP printer software Remove all HP printing software from the computer before reinstalling the latest driver.

Is Printer Assistant available for Mac? The Mac full feature driver installs HP Utility , which has similar tools and features. Select a location. Europe, Middle East, Africa. Asia Pacific and Oceania. Select a language. Confirm Back. Search all support.

 
 

HP Support Assistant | HP® Support – Step 1: Reconnect the printer

 
Apr 27,  · Here is the guide: Go to HP Customer Support – Software and Driver Downloads. Click Printer and enter your product name. Then, click the Submit The software results page for your printer displays with the default operating system selected. If there are many Under the Driver heading, click. Oct 25,  · When you download a driver for an HP printer (any model built in or later), the driver will automatically install software called HP Printer Assistant. HP Printer Assistant provides a simple interface for you to: Launch printing, scanning, and faxing tasks Adjust your printer settings Select output folders Monitor your printer supply levels. Nov 29,  · Download-and-Save the Full Feature Software or HP Easy Start Printer Setup for your Operating System version. Navigate to the folder in which you saved the software installation package (likely Downloads) Right-Click on the downloaded package and ” Run as Administrator ” to start the installation NOTE.

 

Solved: WIN How to get HP Printer Assistant ICON on Desktop – HP Support Community –

 

Check documents and videos on compatibility, FAQs, upgrade information and available fixes. Windows 11 Support Center. Select registration option. Error: Javascript is disabled in this browser.

This page requires Javascript. Modify your browser’s settings to allow Javascript to execute. See your browser’s documentation for specific instructions. HP Customer Support. Select your model. How does HP install software and gather data? Need Windows 11 help? This document is for HP inkjet printers manufactured in and later and Windows computers. With it, you can scan documents and photos, order supplies, check ink levels, and more.

Refer to these frequently asked questions for more information about HP Printer Assistant. Is Printer Assistant installed on my computer? When you install the full feature printer software on your Windows computer, either from the printer CD or from the HP website, HP Printer Assistant installs automatically and should be available. Use one of the following methods to check for and open Printer Assistant. Double-click the printer icon on the desktop to open Printer Assistant.

Figure : Example of the printer icon. Search Windows for your printer model name, and then click your printer in the list of results to open Printer Assistant. If you cannot find Printer Assistant , download and install the full feature driver for your printer on your computer. How do I download Printer Assistant? Download and install the full feature software for your printer from the HP website. The Mac print driver installs HP Utility, which has similar tools and features.

Turn on the printer. If your printer is connected to the computer with a USB cable, disconnect the cable from the printer. The software installation prompts you to connect the cable if needed. If a Let’s identify your product to get started page displays, click Printer , type your printer model number, and then click Submit.

The software results page for your printer displays with the default operating system selected. If you need to change the operating system, click Change , select your version, and then click Change. Under the Driver heading, click Download. During the installation, select the Typical or Recommended type of installation when prompted by the software installer. What if Printer Assistant does not open or shows multiple printers after upgrading Windows?

After upgrading Windows to a newer version, HP Printer Assistant displays the Connect a new printer tool instead of the printer settings and tools view. In other cases, Printer Assistant displays the Select a Printer window with multiple names for your printer or does not open when the printer is connected through USB. Connect a new printer displays instead of HP Printer Assistant After upgrading your computer to the most recent version of Windows, HP Printer Assistant software displays the Connect a new printer tool instead of the printer settings and tools view.

Set up the printer connection again to resolve the issue. In some cases, reinstalling the HP driver and software is required. Step 1: Reconnect the printer Try connecting the printer again to regain access to Printer Assistant tools. Click Connect a new printer. When prompted, select the connection type, and then follow the on-screen instructions to set up the printer. If you can open Printer Assistant, the issue is resolved.

If you cannot open Printer Assistant or the red X displays and the connection still fails , continue to the next step. Step 2: Uninstall any HP printer software Uninstall the HP print driver and software before reinstalling the latest driver. Disconnect the USB cable from the printer, if necessary.

In the list of installed programs, click your HP printer name, and then click Uninstall or Yes. Step 3: Reinstall the latest driver from the HP website After uninstalling the software, download and install the latest version of the full feature software. Step 4: Restart the computer and the printer Restart the computer and the printer after reinstalling the driver to finish setting up the software in Windows. If you cannot open Printer Assistant, and the Connect a printer tool displays, connect the printer again, and then restart the printer and computer to complete the installation.

This issue is for computers and network-connected printers upgraded to the most recent version of Windows. After installing the full feature HP printer software, the Select a Printer window displays with two or more names for your printer when you open HP Printer Assistant software. Printing functionality might be different depending on which name you select. Use the following workaround to remove all printer names from the Devices and Printers folder, and then set up the printer again.

Step 1: Remove the printers from your list of devices Delete the printers from Windows before setting up your printer again. Search Windows for devices , and then click Devices and Printers in the list of results. Right-click one of the icons for your printer, and then click Remove Device. Repeat this step for any other icons for your printer. Click Connect a new printer , and then follow the on-screen instructions to complete the printer setup. Step 3: Make sure the printer is set as default Confirm your printer is set as the default printer in Devices and Printers.

Return to the Devices and Printers window, and then make sure your printer is set as the default printer. If your printer icon does not include a green check mark, right-click the icon and set it as default. If you can open HP Printer Assistant , the issue is resolved. If you cannot open HP Printer Assistant , continue to the next step.

Step 2: Uninstall the HP printer software Remove all HP printing software from the computer before reinstalling the latest driver. Is Printer Assistant available for Mac? The Mac full feature driver installs HP Utility , which has similar tools and features. Select a location. Europe, Middle East, Africa. Asia Pacific and Oceania. Select a language. Confirm Back. Search all support.

Search help. Tips for better search results Ensure correct spelling and spacing – Examples: “paper jam” Use product model name: – Examples: laserjet pro p, DeskJet For HP products a product number.

Examples: “DeskJet paper jam”, “EliteBook G3 bios update” Need help finding your product name or product number? Loading Results. The Virtual Agent is currently unavailable. Please try again shortly. Need help troubleshooting? Just ask. Try asking HP’s Virtual Agent.

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HP Customer Support. In the list of installed programs, click your HP printer name, and then click Uninstall or Yes. Use one of the following methods to check узнать больше здесь and open Printer Hp print assistant windows 10. Prnt the guided setup screens to complete the printer setup. Consult this list for Windows 10 driver support for HP Designjet printers. Updates with a yellow information icon are recommended. See your browser’s documentation for specific instructions.

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